★ Frequently Asked Questions
### Do you ship internationally?
Yes! Shipping is included worldwide. 🌍
### Where do you ship from?
All mail is shipped from France.
You can choose between English or French when subscribing.
### When do I need to subscribe?
Subscribe before the 15th of the month to receive that month's chapter.
### When are letters shipped?
Mail is typically sent around the 20th of each month.
### How long does delivery take?
Most international deliveries arrive within 2–3 weeks after shipment, depending on your local postal service.
### Why is it called Virtual Dream?
Humie is my virtual persona and the character you'll see throughout the Virtual Dream series.
The name also reflects the creative process behind the artwork. Every chapter begins as an idea, a dream, or a feeling before slowly becoming something tangible that you can hold in your hands.
### Are the chapters connected?
Sometimes.
Some chapters continue previous themes, while others explore entirely new ideas, worlds, and emotions.
Think of them as pages from the same journal rather than one continuous story.
### Can I watch the artwork being created?
Sometimes, yes! ✨
I regularly stream my creative process on Twitch, where club members can watch sketches come to life, share ideas, and spend cozy drawing sessions together.
The final chapter always remains a surprise until reveal day.
### Can I write back?
Absolutely! I'd love to hear from you.
Virtual Dream was inspired by old letters, blogs, and slower forms of connection, so you're always welcome to write back and become pen pals. ✉️
### I missed a chapter. Can I still get it?
Each chapter is produced in limited quantities.
Occasionally, leftover prints and goodies may appear in the Catch-Up Shop, but once a chapter sells out, it may never return.
If there's a chapter you don't want to miss, subscribing is the best way to guarantee your spot. ★
### Can I cancel my subscription?
Yes. You can cancel at any time.
### Can I pause or skip a month?
At the moment, subscriptions cannot be paused or skipped.
If you decide to stop, you're always welcome to join again later.
### Is there tracking?
No tracking is included.
Mail is sent using traditional stamped mail to keep the subscription affordable and preserve the charm of receiving a real letter in your mailbox. 🤍
✦ Subscription Terms
Billing
Subscriptions renew automatically every month.
Your first payment is charged immediately when you subscribe.
Cancellation
You may cancel your subscription at any time.
Cancellation prevents future renewals but does not refund payments already processed.
Shipping
Shipping is included worldwide.
All mail is sent from France using standard stamped mail.
Tracking is not included.
Delivery Times
Most deliveries arrive within 2–3 weeks after shipment, though delays may occasionally occur depending on your country’s postal service.
Address Accuracy
Please ensure your shipping address is correct before subscribing.
If mail is returned or lost due to an incorrect address, a replacement may require an additional shipping fee.
Chapter Availability
Each chapter is produced in limited quantities.
Past chapters may occasionally become available through the Catch-Up Shop while supplies last, but availability is never guaranteed.
Membership Perks
Signed prints, birthday surprises, welcome gifts, Discord perks, and other bonuses are subject to availability and may change over time.
Content
Artwork, letters, goodies, and chapter themes vary every month and remain a surprise until release.
By subscribing, you’re joining an ongoing creative project where every chapter is unique. 🤍
